OK, let’s ignore how long it’s been since my last post and just rejoice that due to my great filing system I managed to find my wordpress login details 
Strangest thing in MYOB accounting software – customise a form and insert your own picture/graphic (eg company logo), use the ‘Send to email’ or ‘Send to Disk’ to create an electronic version of your document (invoice/statement etc) … and no picture images appear.
The solution? Install Apple’s free Quicktime software http://www.apple.com/quicktime/, which must be at least version 5.5. You’ll most commonly find this occurs if a computer is rebuilt, with it’s software reloaded from scratch, and someone forgets about Quicktime.
This has to win the award for one of the most illogical solutions to a problem, though I’m sure MYOB have some great reason for the quicktime dependancy. It can also be a little challenging to find this solution in the official MYOB knowledgebase (though if you are paying for support, the call centre are pretty quick with this answer).
Until next time .. which hopefully won’t be as long as last time!!
-SCuffy.
6 responses so far ↓
Mike // Monday, 2 March, 2009 at 1:31 am |
Just passing by.Btw, your website have great content!
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Making Money $150 An Hour
Shaunie // Monday, 18 May, 2009 at 9:09 am |
Thanks for that
Glenn // Thursday, 4 June, 2009 at 8:16 am |
I had the exact same situation as you, moving my MYOB folder to a new computer and discovering my invoices were missing my logo. Your solution did the trick! MYOB is a pig of a program, but it does the job and I just can’t be bothered finding something to replace it
David // Wednesday, 5 August, 2009 at 2:13 pm |
Hi, thank you so very much. You have saved me hours trying to work out why my new laptop wouldn’t display logos when emailing or saving as a pdf file.
Thank you again
Dave
Nicci // Thursday, 8 October, 2009 at 11:12 am |
I just want to thank you for your tip. I have been mucking around on this problem for days, and stumbled across your solution. Problem Solved !
Ta
Nicci
Dave // Saturday, 17 October, 2009 at 4:59 pm |
Thanks so much for this one, couldn’t figure it out and out of google, this appeared. Well done, and thanks for passing on the tip!