OK, let’s ignore how long it’s been since my last post and just rejoice that due to my great filing system I managed to find my wordpress login details 🙂
Strangest thing in MYOB accounting software – customise a form and insert your own picture/graphic (eg company logo), use the ‘Send to email’ or ‘Send to Disk’ to create an electronic version of your document (invoice/statement etc) … and no picture images appear.
The solution? Install Apple’s free Quicktime software http://www.apple.com/quicktime/, which must be at least version 5.5. You’ll most commonly find this occurs if a computer is rebuilt, with it’s software reloaded from scratch, and someone forgets about Quicktime.
This has to win the award for one of the most illogical solutions to a problem, though I’m sure MYOB have some great reason for the quicktime dependancy. It can also be a little challenging to find this solution in the official MYOB knowledgebase (though if you are paying for support, the call centre are pretty quick with this answer).
Until next time .. which hopefully won’t be as long as last time!!