OK, let’s ignore how long it’s been since my last post and just rejoice that due to my great filing system I managed to find my wordpress login details 🙂
Strangest thing in MYOB accounting software – customise a form and insert your own picture/graphic (eg company logo), use the ‘Send to email’ or ‘Send to Disk’ to create an electronic version of your document (invoice/statement etc) … and no picture images appear.
The solution? Install Apple’s free Quicktime software http://www.apple.com/quicktime/, which must be at least version 5.5. You’ll most commonly find this occurs if a computer is rebuilt, with it’s software reloaded from scratch, and someone forgets about Quicktime.
This has to win the award for one of the most illogical solutions to a problem, though I’m sure MYOB have some great reason for the quicktime dependancy. It can also be a little challenging to find this solution in the official MYOB knowledgebase (though if you are paying for support, the call centre are pretty quick with this answer).
Until next time .. which hopefully won’t be as long as last time!!
-SCuffy.
Off the Cuff 
Fantastic stuff. worked like a dream. why it happens no one knows.
Thank you soooo much. It had me stumped and was driving me crazy. Thanks for the easy to follow instructions and the link – so easy. All working beautifully now 🙂
Absolutely worked, thank you so much, saved me time & $$$!!
You are the best – this has saved me soooo much time – I couldn’t figure it out and would never have found this solution if not for you
thanks a heap
Absolute Genius!!!!!
indeed the greatest discovery. Thanks a million!!
This company has completely destroyed my computer ,deleted all my folders and some of my windows programes as well as my aol tools so i cannot log on the the internet with it, i cannot access my documents , the lap top freezes the enginner has stripped it and re programmed everything,
i apid the £125 and want my money back as i need to pay for the engineer has anyone had a refund, also a few months later an indain woman rang to ask to check my credit card details for my mobile wanted my date of birth and address , now i only ever used this credit card once and that was to pay support on click so they ahve passed these on i told her i was contacting the police
do not let them anywhere near your computer they were at mine 8 hours a day for 8 days and wrecked it now i have no connection to my printer or anything judith
Thanks for this
From another CT 🙂
26 years in Electronics and in Computers way before CPM and DOS were born but I couldn’t figure this one out.. Now, what’s the expression they use these days.. Doesn’t come easily to a 72 year old.. Oh Yes.. I remember.. you Rock !! Is that right?? Thanks for he fix
Hi everyone, thanks for letting me know that this post has helped you. WordPress rocks for ranking well in google when you search for stuff like this 🙂
Thanks a million for this, this bug was driving me crazy…nice site BTW
Thanks, that worked a treat! Spent countless hours trying things out but you saved countless more hours, thanks!
Thanks so much for this one, couldn’t figure it out and out of google, this appeared. Well done, and thanks for passing on the tip!
I just want to thank you for your tip. I have been mucking around on this problem for days, and stumbled across your solution. Problem Solved !
Ta
Nicci
Hi, thank you so very much. You have saved me hours trying to work out why my new laptop wouldn’t display logos when emailing or saving as a pdf file.
Thank you again
Dave
I had the exact same situation as you, moving my MYOB folder to a new computer and discovering my invoices were missing my logo. Your solution did the trick! MYOB is a pig of a program, but it does the job and I just can’t be bothered finding something to replace it 🙂
Thanks for that 🙂
Just passing by.Btw, your website have great content!
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